Frequently Asked Questions
Click on the questions below for the answers. What is Preserve Health? What services are provided by Preserve Health? (Services are provided by appointment only.) How do I become part of Preserve Health? What is the location of the Preserve Health facility? How can I contact Preserve Health? What are the hours of operation at Preserve Health? What do I do about a medical emergency? What are your payment policies? How can I contact Preserve Health after hours? What is a nurse Practitioner? What should I bring with me to my visit to Preserve Health? What happens when I arrive for my first visit at Preserve Health? How do I get medication refills? Do you see “walk-ins”? Is Preserve Health an “urgent care center”? What if I need to be admitted to a hospital? Will Preserve Health take care of family members and guests that are visiting me from out of town? Will Preserve Health provide healthcare for my company’s employees? How do I get test results? Do I have to fast before lab tests? Why are narcotics and controlled medications managed differently than other medications? Will I be reminded of my appointment? What if I can’t keep my appointment? What if I am late for an appointment? Who will complete my insurance forms or write letters I might need? How do I express a complaint and get a response? What method of payment do you accept? Will you accept my health insurance? Do you take Medicare? Do you take Medicaid? May I come in for a tour or informational meeting? How do I get copies of my medical record? What should I do about my health records if I leave the community? How do I get my medical questions answered?

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